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64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read client reviews, concur that it increases their buying confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management statistics show a business's reputation doesn't impact just the clients. Prospective team members also look at scores and read reviews.
Source: Deloitte
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Overall 2 out of 3 businesses have great and awesome rankings. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones
Online review statistics place consumers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the exact same weight as suggestions from loved ones.
Source: Brightlocal
Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of companies really make use of them.
Although we now know why client reviews are so powerful, most businesses obviously don't.
Source: LsaInsider
Just 6 Percent Of Consumers Don't Rely On Consumer Reviews At All
According to customer review statistics, a tremendous 19 percent of consumers constantly trust online reviews and never a buy without checking out reviews first.
Source: Statista
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal
49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who take note of the variety of reviews is currently at 46 percent.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Clients Might Invest 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this fact. The more detailed other users explain your product or service, the more money you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
Online Product Reviews About An Item Can Raise Its Conversion Rate By A Staggering 270 Percent
User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to select an attorney or a doctor.
Young people (age 18-35) are much more inclined to hire a professional based upon online reviews. Just 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters