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77% Of Customers Don't Trust Reviews That Are Older Than 3 Months
Customers don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
Only 6 Percent Of Customers Don't Trust Customer Reviews At All
According to client review stats, a massive 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews first.
Source: Statista
15% Of People Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15% of potential clients won't even think about doing business with a company they can't discover opinions about.
Source: Statuslabs
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% used online reviews to choose a lawyer or a doctor.
Young people (age 18-35) are much more inclined to hire a professional based upon online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management statistics show a business's reputation does not affect just the consumers. Potential employees likewise look at ratings and take a look at reviews.
Source: Deloitte
Customer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270%
User review stats show the purchase likelihood for an item with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
The Majority Of Best Selling Items Have An Average Ranking Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Sometimes a lower rating really helps your overall score.
According to consumer rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Company
This stat is one of lots of that highlight the significance of online ratings. Now that news of consumer satisfaction travels this quick, keeping your consumers delighted is more important than ever.
57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for companies with an ideal five star ranking.
Source: Brightlocal
72% Of Consumers Will Not Take Action Before They Check Out Some Reviews
No matter how tempting your marketing is, you still need client reviews. There's no way around it. Clients are still going to hear you out, but they trust other people more.
Source: My Testimonial Engine
90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about very first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our purchasing decisions.
According to social media reviews data, Facebook affects over half of users' purchase decisions.
Facebook reviews stats expose that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal