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98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site
Typically, 142 million customers go to Yelp on a monthly basis. If you haven't declared your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
74 Percent Of Regional Businesses Have At Least One Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Looking at online rankings data, we discovered that a company needs to have a minimum of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
Visitors Checking Out Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. Therefore, purchasing decisions are made quickly.
Online reviews are clearly persuasive, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat clients honorably generally flourish, review sites help make certain of that.
Source: Statuslabs
If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Service
This stat is one of numerous that highlight the value of online rankings. Now that news of client complete satisfaction travels this fast, keeping your clients happy is more important than ever.
57% of customers have actually searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for organizations with a best five star score.
Source: Brightlocal
83% Of All Young Shoppers Were Invited To Give A Review Recently
Of those invited, 80% of clients did post a review. In general, businesses have asked 66% of all consumers to give a review on their company.
Source: Brightlocal
Most Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends show people choose to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor
Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
If A Company Manages To Fix Issues Quickly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Business
Clients don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
When consumers need to select a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
Reviews Shared On Twitter Can Help Grow Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo