52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Too

We already touched upon the positive and negative reviews and their impact on customers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.

Source: Capterra

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

Currently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

83% Of All Young People Were Asked To Submit A Review Recently

Of those asked, 80% of clients did leave a review. In general, businesses have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

Only 6 Percent Of Consumers Don't Rely On Consumer Reviews At All

According to customer review stats, a massive 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

90 Percent Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews go on without a response. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

If A Company Manages To Solve Problems Quickly And Effectively, 95% Of Unhappy Consumers Will Return To A Company

Consumers do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

A Lot Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the maker says. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

A Single Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated material can do miracles in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44 percent increase.

Source: RevLocal

70 Percent Of Customers Choose To Learn About A Business Through Articles And Reviews, Rather Than Advertisements

Ads are all well and good, but it's worth trying a different approach also. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Picking A Service Provider

Reviews have a huge impact on their decision when consumers have to pick a solution provider.

Source: DemandGenReport

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'constantly' or 'really frequently'.

Source: Trust You

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With men being two times as likely to be affected than ladies.

Reviews and score data show individuals value the opinion of peers more than any other material.

Source: Collective Bias