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60% Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and ranking data show individuals value the opinion of peers more than any other material.
Source: Collective Bias
American Buyers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US customers.
Source: Statista
98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million consumers check out Yelp on a monthly basis. This is as excellent a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses in fact utilize them.
Although we now know why consumer reviews are so powerful, many businesses obviously don't.
Source: LsaInsider
63.6% Of Customers Visit Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
These online review statistics reveal the basic popularity of a website can just go so far when it comes to trust.
Source: Review Trackers
83% Of All Younger Shoppers Were Invited To Post A Review Recently
Of those asked, 80% of customers did submit a review. In general, businesses have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
Negative Reviews Can Increase Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people spend more than 5 times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Clients
24% of US shoppers consider reviews as 'very influential'.
To illustrate the significance of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same clients are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You