73% Of Customers Believe Consumer Reviews Are More Important Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with scores alone.

Client reviews make the stats appear more genuine which is what the prospective clients are looking for. Almost a 3rd of customers state written reviews are the only function that makes them believe the websites' reviews are appropriate and beneficial.

Source: Fan and Fuel

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same clients are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, concur that it increases their buying confidence.

Companies use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Typically two thirds of companies have outstanding and great scores. Just 5% of businesses have a score listed below three stars.

Source: Brightlocal

72 Percent Of Customers Won't Take Action Before They Read Some Reviews

Regardless of how appealing your marketing is, you still require consumer reviews. There's no other way around it. Customers are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star ranking is the first thing consumers see. Still, users take notice of other elements as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.

Source: Statista

82 Percent Of Consumers Visit Review Websites Due To The Fact That They Wish To Acquire A Product Or A Service And Wish To Get The Truth About The Businesses Product Or Services.

Users come because they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

Many Best-selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower rating really helps your overall rating.

According to client rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

If A Business Takes Care Of Issues Quickly And Effectively, 95% Of Disappointed Consumers Will Return To A Company

Clients don't expect you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

A Solitary Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated material can do wonders in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44% boost.

Source: RevLocal

63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics show the basic appeal of a website can only go so far.

Source: Review Trackers

60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than women.

Reviews and ranking statistics reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

89% Of Customers Browse A Companies Responses To Reviews

Not only do most individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal