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89% Of Customers Read A Companies Reactions To Reviews
Not only do most customers read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.
Source: Brightlocal
Only 6% Of Customers Don't Rely On Consumer Reviews At All
According to consumer review stats, a whopping 19% of customers constantly rely on online reviews and never ever a make a purchase without reading reviews initially.
Source: Statista
83 Percent Of Consumers Don't Rely On Advertising
The conventional channels to reach clients aren't as influential as they used to be. Many users who no longer trust advertisements select to take note of clients' suggestions online.
Source: Statuslabs
Clients Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Purchasing decisions are made rapidly.
Online reviews are obviously convincing, yet marketers have not always come to value the power of them.
Source: Martech Zone
67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
When customers need to pick a service provider, reviews have a massive influence on their decision.
Source: DemandGenReport
90% Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone
Over Half Of Clients Aged 25-34 Wrote Reviews
According to Statista, the younger generations are clearly the more vocal ones.
Source: Statista
The Average Review Length Has Gotten 65% Much Shorter Since 2010
Lately reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
The Majority Of Popular Products Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to consumer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
83% Of All Younger People Were Invited To Post A Review Recently
Of those asked, 80% of consumers did post a review. In general, companies have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Normally, 142 million customers check out Yelp every month. If you haven't claimed your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Customers
24% of US buyers consider reviews as 'very influential'.
To show the importance of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those same customers are also going to accept slower shipping times for such items.
Source: Turntonetworks
73 Percent Of Customers Believe Client Reviews Are More Crucial Than Star And Number Rankings
Online review stats make it clear individuals aren't satisfied with scores alone.
Written reviews make the stats appear more genuine which is what the potential clients are looking for. Practically a 3rd of consumers state composed reviews are the only function that makes them believe the sites' reviews are beneficial and pertinent.
Source: Fan and Fuel
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people check out a lot more reviews to get an idea of how the business is really doing. Do not depend on that statistic alone.
Source: Brightlocal
70% Of Consumers Prefer To Learn About A Business Through Posts And Reviews, Instead Of Ads
Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the best way to discover the truth about a product or service.
Source: Statuslabs
The Majority Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show people prefer to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal