70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read many more reviews to get a better idea of how the business is really doing. Don't depend on that figure alone.

Source: Brightlocal

86 Percent Of Customers Would Think About Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be willing to share it if you offer them a good experience.

Source: Brightlocal

15 Percent Of Clients Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15 percent of potential customers will not even consider doing business with a business they can't find opinions about.

Source: Statuslabs

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Service

This stat is one of lots of that highlight the significance of online rankings. Now that news of customer satisfaction travels this quick, keeping your customers delighted is more crucial than ever.

57 percent of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for organizations with a perfect five star rating.

Source: Brightlocal

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Selecting A Service Provider

When clients have to select a service provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how alluring your marketing is, you still require customer reviews. There is no way around it. Customers are still willing to hear you out, but they rely on other people more.

Source: My Testimonial Engine

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.

Companies use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

US Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

When people read reviews, they focus on various aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American customers.

Source: Statista

Online Product Reviews About A Product Can Amplify Its Conversion Rate By A Whopping 270%

User review statistics show the purchase possibility for an item with 5 reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

89% Of Shoppers Choose To Read Reviews Using Their Mobile Devices

Be it by means of an app or a mobile browser, people young and old choose to read reviews on their mobile phones.

Source: Statista

91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review stats place customers' reviews as the most reliable source of recommendations. Online reviews usually bring the exact same weight as recommendations from friends and family.

Source: Brightlocal

77% Of Consumers Would Undoubtedly Give A Review If They Were Asked

More than a 35% would do it to notify others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to submit a review to help other people with their decision making process.

Source: Podium

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies doubt the integrity of online reviews. However, they recognize the massive impact user rankings have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc