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Only 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All
According to client review statistics, a tremendous 19 percent of consumers constantly trust online reviews and never ever a buy without checking out reviews initially.
Source: Statista
70 Percent Of Consumers Choose To Learn About A Business Through Reviews And Short Articles, Instead Of Ads
Ads are all well and good, but it deserves attempting a different approach too. Reviews are without a doubt the best method to find the truth about a service or product.
Source: Statuslabs
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews stay without a reaction. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews
Corresponding with your consumers establishes trust. Even something easy like responding to their comments and reviews can make them feel appreciated.
As you may expect, clients who feel this way are going to spend more cash with a company.
Source: Statuslabs
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a new vehicle and there are several models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other people, you manage to select one that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals know the worth of being informed. User-generated material has an indisputable impact on customers.
If businesses stop to consider the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older people are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing preferences.
According to social reviews statistics, Facebook affects over half of users' purchase choices.
Facebook reviews stats reveal that 4 out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
52% Of Consumers Trust A Product More If It Has Negative Reviews As Well
We already discussed the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. People expect to see some unfavorable reviews.
Source: Capterra
91% Of Millennials Have Faith In Online Reviews As Much As Friends And Family
Online review stats put clients' reviews as the most credible source of suggestions. Online reviews normally bring the exact same weight as recommendations from family and friends.
Source: Brightlocal
61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Typically two-thirds of businesses have excellent and good rankings. Just 5% of businesses have a rating below 3 stars.
Source: Brightlocal
Customers Might Spend 31% More With A Business That Has Great Reviews
Focus on this statistic. The more detailed other users describe your service or product, the more cash you can charge and customer review stats reveal to us precisely how much more.
Source: Martech Zone