89% Of Buyers Want To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile internet browser, consumers prefer to read reviews on their cell phones.

Source: Statista

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Service

This stat is among many that highlight the importance of online rankings. Now that news of customer satisfaction travels this quick, keeping your clients happy is more crucial than ever.

57 percent of customers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for organizations with a perfect five star rating.

Source: Brightlocal

74 Percent Of Regional Companies Have At Least 1 Google Review

A single review is far from sufficient to improve your website's SERP ranking.

Taking a look at online scores statistics, we found out that a business needs to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

83% Of All Young People Were Asked To Submit A Review Recently

Of those invited, 80% of consumers did give a review. In general, companies have actually asked 66% of all consumers to leave a review on their business.

Source: Brightlocal

Online Item Reviews About A Product Can Increase Its Conversion Rate By A Whopping 270%

User review statistics show the purchase probability for an item with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management statistics indicate a business's reputation does not impact simply the clients. Prospective team members likewise take a look at ratings and take a look at reviews.

Source: Deloitte

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people devote more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Typically 2 out of 3 businesses have good and awesome rankings. Only 5% of businesses have a score below 3 stars.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star rating is the first thing customers see. Still, users pay attention to other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of USA customers.

Source: Statista

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the huge effect user rankings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

89% Of Clients Read A Companies Replies To Reviews

Not only do most consumers check out the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

15 Percent Of Clients Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15 percent of prospective consumers will not even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

82 Percent Of Consumers Go To Review Sites Due To The Fact That They Wish To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Product Or Services.

Review websites are locations that people go to get the facts about a item, service or business . Users come since they have currently formed a buying decision. The bulk of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.

Today's buyers are smart and want the best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista