Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

Just 6% Of Consumers Do Not Rely On Customer Reviews At All

According to customer review statistics, a tremendous 19 percent of customers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

The Majority Of Best-selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating stats, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Consumers

24% of US consumers consider reviews as 'very influential'.

To highlight the value of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those exact same customers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out many more reviews to get a clear view of how the business is actually doing. Don't depend on that statistic alone.

Source: Brightlocal

60 Percent Of Customers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.

Reviews and ranking stats show individuals value the opinion of peers more than any other content.

Source: Collective Bias

30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews

Staying connected with your consumers establishes trust. Even something as basic as responding to their comments and reviews can make them feel valued.

As you might anticipate, customers who feel this way are going to invest more cash with a company.

Source: Statuslabs

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, individuals devote more than five times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management stats suggest a company's reputation doesn't affect just the consumers. Prospective employees also look at scores and read reviews.

Source: Deloitte

73 Percent Of Consumers Believe Client Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear individuals aren't satisfied with scores alone.

Customer reviews make the stats appear more genuine which is what the potential consumers are looking for. Almost a third of customers state composed reviews are the only function that makes them believe the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel

98 Percent Of Yelp's Browsers Bought From A Business They Found On The Website

Normally, 142 million consumers check out Yelp every month. This is as great a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

Online Product Reviews About A Product Can Improve Its Conversion Rate By An Unprecedented 270%

User review statistics show the purchase possibility for an item with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

77% Of Clients Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that businesses should to be continuously asking for reviews.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to select a doctor or an attorney.

Young people (age 18-35) are a lot more inclined to employ an expert based on online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters