89% Of Customers Browse A Businesses Reactions To Reviews

Not only do many clients read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.

Source: Brightlocal

30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews

Keeping in touch with your clients establishes trust. Even something like reacting to their reviews and remarks can make them feel valued.

As you may expect, customers who feel this way are more willing to spend more cash with a business.

Source: Statuslabs

74% Of Local Businesses Have At A Minimum, 1 Google Review

One review is far from adequate to improve your website's SERP ranking.

Taking a look at online scores stats, we learnt that a business requires to have an average of 40 reviews before users "Award" it with a star.

Source: Brightlocal

98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Normally, 142 million customers check out Yelp every month. This is as excellent a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

American Consumers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US customers.

Source: Statista

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can likewise affect our purchasing decisions.

According to social reviews statistics, Facebook impacts over half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business.

Source: RevLocal

60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and score statistics show people value the opinion of peers more than any other material.

Source: Collective Bias

Google Accounts For 57.5% Of All Reviews Around The World

Google is in the lead here, followed by Facebook as a far-off second.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

83% Of All Young Consumers Were Invited To Post A Review Recently

Of those asked, 80% of clients did submit a review. Overall, companies have asked 66% of all customers to post a review on their business.

Source: Brightlocal

72% Of Clients Will Not Take Action Before They Check Out Some Reviews

Regardless of how appealing your marketing is, you still require consumer reviews. There's no other way around it. Clients are still happy to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

Over Half Of Clients Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista

77% Of Customers Would Leave A Review If They Were Asked

More than a 35% would do it to inform others about their consumer encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to give a review to help other individuals with their decision making process.

Source: Podium

Clients Could Spend 31 Percent More With A Business That Has Great Reviews

Take notice of this statistic. The more detailed other users explain your product and services, the more cash you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

70% Of Consumers Prefer To Find Out About A Business Through Short Articles And Reviews, Rather Than Ads

Advertisements are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

Majority Of Customers Won't Use A Business If It Has Less Than A 4 Star Score

This stat is one of many that illustrate the value of online rankings. Now that news of client satisfaction travels this fast, keeping your customers delighted is more crucial than ever.

57 percent of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked just for companies with an ideal five star ranking.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Consumers expect to see some negative reviews.

Source: Capterra

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star rating is the first thing customers see. Still, users focus on other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA consumers.

Source: Statista

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz