Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Considering that the huge majority of consumers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If A Company Makes An Effort To Fix Issues Rapidly And Effectively, 95% Of Unsatisfied Clients Will Return To A Company

Consumers don't anticipate you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses actually use them.

Although we now know why customer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

95% Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'always' or 'extremely often'.

Source: Trust You

15% Of Visitors Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of prospective clients will not even think about working with a company they can't discover opinions about.

Source: Statuslabs

89% Of Customers Browse A Businesses Feedback To Reviews

Not only do many shoppers read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal

Reviews Posted On Twitter Can Help Improve Revenues By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Software Reviews Influence Over 98% Of All Purchasers

18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

The Average Review Length Has Gotten 65% Shorter Since 2010

Currently reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.

Source: Review Trackers

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do miracles in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% boost.

Source: RevLocal

83% Of All Younger Consumers Were Invited To Submit A Review Recently

Of those invited, 80% of clients did submit a review. In general, businesses have asked 66% of all clients to give a review on their company.

Source: Brightlocal

72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews

No matter how appealing your marketing is, you still require consumer reviews. There is no way around it. Consumers are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase possibility for a product with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Generally two-thirds of companies have exceptional and good rankings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Usually, 142 million consumers go to Yelp on a monthly basis. This is as excellent a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

Over Half Of Consumers Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are obviously the more opinionated ones.

Source: Statista

American Shoppers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA consumers.

Source: Statista