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77% Of Clients Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies should to be continuously requesting reviews.
Source: Statuslabs
Only 6% Of Consumers Do Not Rely On Customer Reviews At All
According to consumer review stats, a massive 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
73% Of Customers Think Client Reviews Are More Crucial Than Star And Number Rankings
Online review statistics make it clear people aren't satisfied with ratings alone.
Written reviews make the stats appear more genuine which is what the prospective consumers are trying to find. Practically a 3rd of customers say composed reviews are the only function that makes them think the sites' reviews are beneficial and appropriate.
Source: Fan and Fuel
53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a new car and there are several models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.
With the help of other consumers, you manage to decide on one that works for you. That's how positive reviews transform consumers into customers.
Source: Consumer Affairs
Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of companies really use them.
Although we now understand why customer reviews are so effective, many businesses obviously do not.
Source: LsaInsider
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'always' or 'really often'.
Source: Trust You
74% Of Regional Businesses Have At Least 1 Google Review
A single review is far from enough to enhance your website's SERP ranking.
Looking at online scores statistics, we discovered that a business requires to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
Customer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star score is the first thing consumers see. Still, users focus on other aspects as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States customers.
Source: Statista
Customers Might Spend 31 Percent More With A Business That Has Great Reviews
Take note of this fact. The more detailed other users describe your product and services, the more money you can charge and consumer review stats reveal to us precisely just how much more.
Source: Martech Zone
Software Reviews Influence Over 98% Of All Buyers
18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista