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Software Application Reviews Impact Over 98% Of All Buyers
18% of software purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star score is the first thing consumers see. Still, users pay attention to other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.
Source: Statista
If They Were Asked, 77% Of Consumers Would Certainly Leave A Review
More than a 35% would do it to advise others about their customer encounter and 24% would most likely direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their decision making process.
Source: Podium
Reviews Shared On Twitter Can Help Increase Revenues By 6.46%
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
83% Of All Younger People Were Invited To Leave A Review Recently
Of those asked, 80% of customers did leave a review. In general, companies have asked 66% of all customers to submit a review on their company.
Source: Brightlocal
15% Of Consumers Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15 percent of possible clients will not even consider working with a business they can't discover opinions about.
Source: Statuslabs
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
Reviews have a massive effect on their decision when customers have to select a service provider.
Source: DemandGenReport
A Lot Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal
95% Of Disappointed Customers Will Return To A Company If A Company Takes Care Of Issues Quickly And Effectively
Customers don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Over Half Of Shoppers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are clearly the more vocal ones.
Source: Statista