98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Normally, 142 million consumers go to Yelp monthly. This is as excellent a time as any if you have not declared your free Yelp business page.

Source: RevLocal

89% Of Consumers Want To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile web browser, individuals choose to read reviews on their mobile devices.

Source: Statista

83% Of All Younger Buyers Were Invited To Submit A Review Recently

Of those invited, 80% of clients did leave a review. Overall, businesses have actually asked 66% of all clients to leave a review on their business.

Source: Brightlocal

60% Of Consumers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and rating data reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

67% Of Customers Say Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

When clients need to pick a service provider, reviews have an enormous impact on their decision.

Source: DemandGenReport

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall two thirds of companies have outstanding and great scores. Only 5% of businesses have a rating below three stars.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star rating is the first thing customers see. Still, users take notice of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.

Source: Statista

15 Percent Of Visitors Do Not Trust Businesses Without Online Reviews

No trust indicates no interactions. 15 percent of potential clients won't even consider doing business with a business they can't find viewpoints about.

Source: Statuslabs

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use A Business

This stat is among numerous that highlight the significance of online scores. Now that news of consumer satisfaction travels this quick, keeping your customers happy is more important than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked just for businesses with a perfect five star score.

Source: Brightlocal

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor

Statistics reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

52% Of Consumers Rely On A Product More If It Has Negative Reviews Too

We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. People expect to see some unfavorable reviews.

Source: Capterra

Many Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people prefer to comment if they had a positive experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews

No matter how eye-catching your marketing is, you still require customer reviews. There's no other way around it. Clients are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine