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Negative Reviews Can Boost Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive force for users to devote more time on your website. According to online review data, people spend more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
American Buyers View "Product Performance" To Be The Most Valuable Info In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US consumers.
Source: Statista
60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With men being two times as likely to be influenced than women.
Reviews and rating data reveal people value the opinion of peers more than any other content.
Source: Collective Bias
Just 6% Of Customers Don't Trust Client Reviews At All
According to consumer review statistics, a whopping 19 percent of consumers always rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews typically carry the very same weight as guidance from loved ones.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Around The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Clients Could Invest 31 Percent More With A Business That Has Excellent Reviews
Pay attention to this fact. The more detailed other users explain your services or product, the more money you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics reveal that 63% of client reviews go on without a reply. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
83% Of Consumers Don't Trust Advertising
The conventional channels to reach clients aren't as prominent as they used to be. Most users who no longer trust advertisements pick to take note of clients' suggestions online.
Source: Statuslabs
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses
Younger individuals understand the value of being informed. User-generated content has an indisputable influence on consumers.
They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise influence our buying decisions.
According to social media reviews stats, Facebook impacts over half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are more likely to trust a local business.
Source: RevLocal