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86% Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you provide them a good experience.
Source: Brightlocal
Reviews Posted On Twitter Can Help Boost Online Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
91 Percent Of Millennials Have Faith In Online Reviews As Much As Friends And Family
Online review statistics put clients' reviews as the most trustworthy source of recommendations. Online reviews normally bring the very same weight as advice from family and friends.
Source: Brightlocal
53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of client reviews go on without a reply. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out customer reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
People Reading Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done faster. Purchasing decisions are made quickly.
Online reviews are undoubtedly persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
77% Of Customers Would Undoubtedly Submit A Review If They Were Asked
More than a 35% would post a review to educate others about their client encounter and 24% would undoubtedly direct their review to the business itself.
Over a 26% would want to post a review to help other individuals with their decision making process.
Source: Podium
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to buy a new car and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read reviews.
With the help of other people, you manage to select one that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs