89% Of Consumers Browse A Companies Feedback To Reviews

Not only do the majority of clients read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

Clients Could Invest 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The more detailed other users describe your product or service, the more cash you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

52% Of Consumers Rely On A Product More If It Has Negative Reviews Too

We already touched upon the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. People expect to see some negative reviews.

Source: Capterra

Customers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing choices are made rapidly.

Online reviews are obviously convincing, yet online marketers have not always come to value the power of them.

Source: Martech Zone

Most Best Selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

American Consumers Consider "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US consumers.

Source: Statista

73% Of Consumers Think Client Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't pleased with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be customers are looking for. Practically a 3rd of consumers say composed reviews are the only feature that makes them believe the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel

One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger people understand the value of being informed. User-generated content has an unassailable effect on consumers.

If businesses think of the power of client reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

95% Of Dissatisfied Consumers Will Return To A Company If A Business Makes An Effort To Fix Issues Rapidly And Efficiently

Consumers do not expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

63.6% Of Consumers Check Out Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats show the basic appeal of a site can only go so far.

Source: Review Trackers

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use A Company

This stat is among many that illustrate the value of online scores. Now that news of consumer satisfaction travels this fast, keeping your customers delighted is more crucial than ever.

57 percent of consumers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for organizations with a perfect five star ranking.

Source: Brightlocal

Over Half Of People Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are unsurprisingly the more vocal ones.

Source: Statista

74% Of Local Businesses Have At A Minimum, One Google Review

A single review is far from enough to enhance your site's SERP ranking.

Taking a look at online rankings stats, we discovered that a business needs to have an average of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

70% Of Consumers Choose To Discover A Business Through Reviews And Short Articles, Rather Than Ads

Advertisements are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the best way to find the truth about a product or service.

Source: Statuslabs

83 Percent Of Clients Don't Rely On Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. Most users who no longer trust advertisements choose to focus on customers' recommendations online.

Source: Statuslabs