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Over Half Of Shoppers Aged 25-34 Published Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
Positive Reviews Encourage 68% Of Consumers To Choose A Local Business
Since the large bulk of customers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Aspect
Data reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out many more reviews to get a better idea of how business is in fact doing. Do not depend upon that figure alone.
Source: Brightlocal
The Typical Review Word Count Has Gotten 65% Shorter Since 2010
These days reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
Just 6 Percent Of Customers Don't Rely On Client Reviews At All
According to client review stats, a whopping 19% of consumers always rely on online reviews and never ever a make a purchase without checking out reviews initially.
Source: Statista
83 Percent Of Clients Don't Rely On Advertising
The standard channels to reach customers aren't as prominent as they used to be. A lot of users who no longer trust ads select to take note of clients' suggestions online.
Source: Statuslabs
89% Of Customers Choose To Read Reviews Using Their Smart Devices
Be it via an app or a mobile internet browser, customers prefer to read reviews on their mobile phones.
Source: Statista
95% Of Dissatisfied Consumers Will Return To A Business If A Business Takes Care Of Problems Quickly And Efficiently
Clients do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review statistics prove that 63% of customer reviews stay without a reaction. That's regrettable, because those companies are losing consumers that way.
Source: Review Trackers
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our purchasing decisions.
According to social reviews stats, Facebook impacts over half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that four out of 5 users are more likely to trust a local business.
Source: RevLocal