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67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Picking A Service Provider
When clients need to choose a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
The Average Review Word Count Has Gotten 65% Shorter Since 2010
In the present day reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.
Source: Review Trackers
83% Of All Younger Shoppers Were Asked To Submit A Review Recently
Of those invited, 80% of consumers did give a review. Overall, businesses have asked 66% of all consumers to give a review on their company.
Source: Brightlocal
15 Percent Of Users Don't Trust Businesses Without Online Reviews
No trust indicates no interactions. 15% of possible customers won't even consider working with a business they can't find opinions about.
Source: Statuslabs
71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to select a doctor or an attorney.
Young people (age 18-35) are a lot more likely to employ a professional based on online reviews. Just 19% of millennials will think about hiring a legal representative without any.
Source: Thomson Reuters
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social reviews statistics, Facebook impacts the majority of users' purchase decisions.
Facebook reviews statistics expose that 4 out of 5 users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review statistics, individuals spend more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
Google Accounts For 57.5 Percent Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the enormous impact user ratings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
53% Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews
Corresponding with your customers establishes trust. Even something easy like responding to their comments and reviews can make them feel valued.
As you may anticipate, clients who feel this way are going to invest more money with a company.
Source: Statuslabs
A Single Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated material can do miracles in regards to conversions.
A single review can have an enormous influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44 percent increase.
Source: RevLocal
60% Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.
Reviews and ranking data show people value the viewpoint of peers more than any other material.
Source: Collective Bias