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60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected significantly by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and rating stats show people value the opinion of peers more than any other content.
Source: Collective Bias
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management stats show a business's reputation does not impact simply the consumers. Prospective employees likewise look at ratings and take a look at reviews.
Source: Deloitte
53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews remain without a reply. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
Software Reviews Impact Over 98% Of All Buyers
18 percent of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
A One Star Boost In Rating Can Result In A 5% To 9% Boost In Business Income
Businesses that treat consumers fairly typically flourish, review websites help make sure of that.
Source: Statuslabs
Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270%
User review stats show the purchase probability for an item with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
Google Represents 57.5 Percent Of All Reviews Across The World
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
United States Consumers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
When people read reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA consumers.
Source: Statista
72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews
No matter how tempting your marketing is, you still require customer reviews. There's no skirting around it. Consumers are still willing to hear you out, however they rely on other people more.
Source: My Testimonial Engine
Consumers Could Invest 31 Percent More With A Business That Has Excellent Reviews
Take notice of this statistic. The more detailed other users describe your services or product, the more money you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the massive effect user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do miracles in terms of conversions.
A single review can have an enormous impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44% boost.
Source: RevLocal