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72% Of Consumers Will Not Take Action Before They Read Some Reviews
Regardless of how enticing your marketing is, you still require consumer reviews. There's no other way around it. Customers are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of consumers, who take note of the number of reviews is presently at 46 percent.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70%
One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Favorable Reviews Motivate 68% Of Customers To Choose Local Businesses
Considering that the vast majority of consumers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Clients Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. Buying choices are made rapidly.
Online reviews are undoubtedly convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
The Majority Of Customers Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are obviously the more opinionated ones.
Source: Statista
Reviews Posted On Twitter Can Help Improve Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
74 Percent Of Local Businesses Have At A Minimum, 1 Google Review
One review is far from adequate to enhance your website's SERP ranking.
Taking a look at online rankings statistics, we discovered that a company needs to have at least 40 reviews before people "Award" it with a star.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To show the importance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those same consumers are also going to accept slower shipping times for such items.
Source: Turntonetworks
Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Companies
More youthful people understand the value of being informed. User-generated material has an unassailable impact on consumers.
They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz