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67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When clients need to pick a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of consumers, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010
At this present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
Google Accounts For 57.5% Of All Reviews Throughout The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
73% Of Customers Think Written Reviews Are More Crucial Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with ratings alone.
Client reviews make the statistics appear more genuine which is what the would-be customers are looking for. Nearly a third of customers say written reviews are the only function that makes them think the sites' reviews are relevant and helpful.
Source: Fan and Fuel
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out consumer reviews, agree that it increases their buying confidence.
Businesses use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Favorable Reviews Motivate 68% Of Customers To Use Local Businesses
Since the huge majority of customers check out reviews, you would want yours to be appealing to brand-new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Many Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends show individuals prefer to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
30% Of Consumers Feel Comfortable With A Business Which Answers Online Reviews
Staying connected with your clients builds their trust. Even something like reacting to their remarks and reviews can make them feel valued.
As you may anticipate, customers who feel this way are going to invest more money with a business.
Source: Statuslabs
A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat clients honorably normally flourish, review websites help make sure of that.
Source: Statuslabs
Reviews Posted On Twitter Can Help Boost Online Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website
Usually, 142 million customers visit Yelp on a monthly basis. This is as great a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
Clients Might Invest 31% More With A Business That Has Fantastic Reviews
Take notice of this statistic. The better other users describe your product and services, the more cash you can charge and customer review statistics reveal to us exactly just how much more.
Source: Martech Zone