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88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management stats show a business's reputation does not affect just the customers. Prospective employees also look at scores and take a look at reviews.
Source: Deloitte
53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats clarify that 63% of customer reviews go on without a response. That's too bad, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site
Normally, 142 million consumers visit Yelp every month. This is as great a time as any if you haven't declared your complimentary Yelp business page.
Source: RevLocal
Most Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show people prefer to comment if they had a favorable experience, rather than a negative or average one.
Source: Brightlocal
83% Of All Younger People Were Invited To Give A Review Recently
Of those asked, 80% of customers did leave a review. Overall, companies have asked 66% of all consumers to post a review on their company.
Source: Brightlocal
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated material can do wonders in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal
Reviews Shared On Twitter Can Increase Online Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the huge impact user rankings have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star ranking is the first thing consumers see. Still, users focus on other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of USA consumers.
Source: Statista
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of customers, who pay attention to the number of reviews is currently at 46%.
Source: Brightlocal
15% Of Buyers Don't Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of possible clients will not even think about working with a business they can't discover opinions about.
Source: Statuslabs
Google Accounts For 57.5% Of All Reviews Globally
Google is in the lead here, followed by Facebook as a far-off second.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers