91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the massive impact user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

A One Star Boost In Rating Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat clients honorably normally flourish, review sites help ensure of that.

Source: Statuslabs

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US buyers consider reviews as 'very influential'.

To highlight the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those same customers are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

US Shoppers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals check out reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

89% Of Consumers Read A Businesses Feedback To Reviews

Not only do the majority of shoppers check out the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a medical professional or a legal representative.

Younger people (age 18-35) are a lot more inclined to work with a professional based on online reviews. Just 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful people know the value of being informed. User-generated content has an unassailable influence on consumers.

If businesses think of the power of client reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a mediocre or negative one.

Source: Brightlocal

67% Of Customers Report Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

Reviews have a huge impact on their decision when clients have to pick a solution provider.

Source: DemandGenReport

If They Were Asked, 77% Of Clients Would Likely Submit A Review

More than a 35% would leave a review to educate others about their consumer experience and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other people with their decision making process.

Source: Podium

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, individuals spend more than 5 times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Only 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to client review stats, a whopping 19 percent of customers constantly rely on online reviews and never a purchase without checking out reviews initially.

Source: Statista

83% Of Clients Don't Rely On Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. The majority of users who no longer trust ads pick to take notice of customers' recommendations online.

Source: Statuslabs

60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and rating data show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias