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83% Of All Young Consumers Were Asked To Post A Review Recently
Of those asked, 80% of clients did submit a review. Overall, businesses have asked 66% of all clients to leave a review on their business.
Source: Brightlocal
USA Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
When people check out reviews, they concentrate on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA consumers.
Source: Statista
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review stats put customers' reviews as the most credible source of suggestions. Online reviews usually carry the same weight as suggestions from family and friends.
Source: Brightlocal
15% Of Visitors Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of prospective clients will not even consider working with a company they can't discover viewpoints about.
Source: Statuslabs
Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a unfavorable or average one.
Source: Brightlocal
63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
These online review stats reveal the general appeal of a site can just presume when it pertains to trust.
Source: Review Trackers
The Majority Of Shoppers Aged 25-34 Published Reviews
According to Statista, the younger generations are reportedly the more opinionated ones.
Source: Statista
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers anticipate to see some negative reviews.
Source: Capterra
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star rating is the first thing consumers see. Still, users take note of other elements also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American consumers.
Source: Statista
Reviews Published On Twitter Can Help Increase Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
The Typical Review Word Count Has Actually Gotten 65% Shorter Since 2010
At the present time reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
83% Of Customers Do Not Rely On Advertising
The standard channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust advertisements pick to take note of clients' suggestions online.
Source: Statuslabs
89% Of Consumers Read A Companies Feedback To Reviews
Not only do a lot of individuals check out the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of companies in fact utilize them.
Although we now know why client reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider
Only 6 Percent Of Customers Do Not Trust Client Reviews At All
According to consumer review stats, a whopping 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Software Reviews Impact Over 98% Of All Buyers
18 percent of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Income
Businesses that treat clients fairly usually flourish, review sites help ensure of that.
Source: Statuslabs