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61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Typically 2 out of 3 businesses have exceptional and awesome ratings. Only 5% of companies have a ranking below three stars.
Source: Brightlocal
53% Of Americans Consider Product Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics reveal that 63% of customer reviews stay without a response. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a new car and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.
With the help of other consumers, you quickly choose a model that works for you. That's how positive reviews convert customers into customers.
Source: Consumer Affairs
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All
According to consumer review data, a whopping 19 percent of consumers always rely on online reviews and never ever a buy without reading reviews first.
Source: Statista
60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With males being twice as likely to be affected than ladies.
Reviews and ranking stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
The Majority Of Popular Products Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. In some cases a lower ranking actually helps your overall rating.
According to client rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
When clients have to select a solution provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
90% Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your site.
Source: Martech Zone