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Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a surprisingly low number of companies in fact make use of them.
Although we now understand why customer reviews are so powerful, the majority of businesses obviously do not.
Source: LsaInsider
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to purchase a brand-new car and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read the reviews.
With the help of other customers, you manage to select one that works for you. That's how favorable reviews transform consumers into clients.
Source: Consumer Affairs
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews usually bring the same weight as suggestions from friends and family.
Source: Brightlocal
82 Percent Of Consumers Check Out Review Websites Because They Want To Purchase A Service Or A Product And Wish To Get The Facts About Business Products And Services.
Users come due to the fact that they have currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in regards to conversions.
A single review can have a huge impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use A Business
This stat is one of many that highlight the value of online scores. Now that news of client satisfaction travels this quick, keeping your clients delighted is more vital than ever.
57% of customers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
11% looked only for organizations with a best five star rating.
Source: Brightlocal
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
Irrespective of how eye-catching your marketing is, you still require client reviews. There is no skirting around it. Customers are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews
Communicating with your clients creates trust. Even something easy like reacting to their remarks and reviews can make them feel valued.
As you may anticipate, clients who feel this way are more willing to spend more money with a company.
Source: Statuslabs
When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Element
Data reveal that reviews were more successful than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months
Clients don't care how good your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies should to be constantly requesting reviews.
Source: Statuslabs
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read client reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Product Reviews About An Item Can Raise Its Conversion Rate By More Than 270%
User review statistics show the purchase possibility for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
Google Accounts For 57.5% Of All Reviews Around The Globe
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
83 Percent Of Customers Don't Trust Advertising
The traditional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust ads select to pay attention to consumers' suggestions online.
Source: Statuslabs
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'extremely often'.
Source: Trust You
Just 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All
According to consumer review stats, a tremendous 19 percent of consumers always rely on online reviews and never ever a purchase without reading reviews first.
Source: Statista
Reviews Posted On Twitter Can Help Grow Revenues By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo