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77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months
Customers don't care how good your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US buyers consider reviews as 'very influential'.
To highlight the value of online reviews and rankings, did you know that 81% of customers will pay more for an item with reviews and those very same clients are also ready to accept slower shipping times for such items.
Source: Turntonetworks
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management statistics show a business's reputation doesn't affect simply the customers. Prospective employees also take a look at scores and read reviews.
Source: Deloitte
90% Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about first impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your site.
Source: Martech Zone
Most Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show individuals choose to comment if they had a favorable experience, instead of a negative or mediocre one.
Source: Brightlocal
American Buyers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they recognize the massive effect user scores have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
74 Percent Of Regional Companies Have At Least One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Looking at online scores data, we discovered that a company requires to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
70 Percent Of Customers Prefer To Learn About A Business By Means Of Reviews And Short Articles, Instead Of Ads
Ads are all well and good, but it's worth trying a different approach also. Reviews are without a doubt the best way to discover the truth about a product or service.
Source: Statuslabs
70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people read much more reviews to get a clear view of how business is really doing. Do not depend on that statistic alone.
Source: Brightlocal