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89% Of Customers Review A Businesses Replies To Reviews
Not only do many individuals check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site
Normally, 142 million customers visit Yelp every month. If you haven't declared your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
63.6% Of Consumers Visit Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
These online review statistics show the general popularity of a website can just presume when it pertains to trust.
Source: Review Trackers
77% Of Consumers Would Undoubtedly Post A Review If They Were Asked
More than a 35% would submit a review to educate others about their client encounter and 24% would rather direct their review to the company itself.
Over a 26% would want to post a review to assist other people with their choice making process.
Source: Podium
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people read a lot more reviews to get a clear view of how business is actually doing. Don't depend upon that figure alone.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70%
One negative review suffices for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Online Product Reviews About A Product Can Improve Its Conversion Rate By A Staggering 270%
User review statistics reveal the purchase possibility for a product with five reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
Google Accounts For 57.5 Percent Of All Reviews World Wide
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Positive Reviews Motivate 68% Of Customers To Use Local Businesses
Since the vast bulk of customers check out reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
72 Percent Of Consumers Will Not Take Action Unless They Read Some Reviews
Regardless of how enticing your marketing is, you still need customer reviews. There is no other way around it. Customers are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
US Consumers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
When individuals check out reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US consumers.
Source: Statista
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger people understand the worth of being informed. User-generated content has an unassailable influence on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can likewise influence our buying preferences.
According to social reviews stats, Facebook impacts more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics reveal that 4 out of 5 users are most likely to trust a local business.
Source: RevLocal
77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months
Consumers don't care how great your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses should to be continuously requesting reviews.
Source: Statuslabs