74 Percent Of Local Businesses Have At Least 1 Google Review

A single review is far from adequate to improve your website's SERP ranking.

Taking a look at online scores data, we discovered that a business needs to have an average of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

15% Of Clients Don't Trust Businesses Without Any Online Reviews

No trust means no interactions. 15% of prospective customers won't even consider doing business with a company they can't find opinions about.

Source: Statuslabs

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Companies

Younger people understand the value of being informed. User-generated material has an indisputable impact on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Clients Could Spend 31 Percent More With A Business That Has Great Reviews

Focus on this statistic. The more detailed other users explain your services or product, the more cash you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

30% Of Clients Feel Favorable To A Company Which Answers Online Reviews

Keeping in touch with your consumers develops trust. Even something as simple as responding to their reviews and comments can make them feel valued.

As you might anticipate, customers who feel this way are ready to spend more cash with a business.

Source: Statuslabs

If A Business Deals With Problems Quickly And Efficiently, 95% Of Disappointed Clients Will Return To A Business

Customers don't expect you to be perfect. When things go wrong, they do expect you to fix things. If there's absolutely nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Just 6 Percent Of Consumers Do Not Trust Client Reviews At All

According to customer review statistics, a tremendous 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

73 Percent Of Consumers Think Client Reviews Are More Vital Than Star And Number Rankings

Online review data make it clear individuals aren't pleased with ratings alone.

Client reviews make the statistics appear more authentic which is what the would-be customers are trying to find. Nearly a third of consumers state composed reviews are the only feature that makes them think the websites' reviews are relevant and helpful.

Source: Fan and Fuel

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Site

Normally, 142 million customers check out Yelp each month. If you have not declared your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat consumers fairly generally prosper, review websites help make certain of that.

Source: Statuslabs

91% Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review statistics position consumers' reviews as the most credible source of recommendations. Online reviews typically bring the same weight as recommendations from friends and family.

Source: Brightlocal