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Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses really utilize them.
Although we now know why customer reviews are so effective, most businesses obviously don't.
Source: LsaInsider
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
74% Of Local Businesses Have At Least One Google Review
One review is far from enough to enhance your site's SERP ranking.
Taking a look at online scores stats, we discovered that a company requires to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Company
This stat is among lots of that show the importance of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your consumers pleased is more crucial than ever.
57% of consumers have looked for business with more than four stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked just for services with an ideal five star rating.
Source: Brightlocal
89% Of Clients Review A Businesses Replies To Reviews
Not only do most shoppers read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
Over Half Of Shoppers Aged 25-34 Posted Reviews
According to Statista, the more youthful generations are apparently the more opinionated ones.
Source: Statista
89% Of Individuals Prefer To Read Reviews On Their Mobile Devices
Be it through an app or a mobile browser, people prefer to read reviews on their phones.
Source: Statista
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review statistics show that 63% of customer reviews remain without a reply. That's regrettable, due to the fact that those companies are losing consumers that way.
Source: Review Trackers
83% Of All Younger Shoppers Were Invited To Post A Review Recently
Of those asked, 80% of clients did give a review. Overall, companies have asked 66% of all clients to give a review on their business.
Source: Brightlocal
91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review stats put customers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the exact same weight as advice from family and friends.
Source: Brightlocal
86% Of Customers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out many more reviews to get an idea of how the business is really doing. Do not depend upon that statistic alone.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Around The Globe
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends reveal people choose to comment if they had a favorable experience, rather than a negative or mediocre one.
Source: Brightlocal
Since They Want To Buy A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82% Of Customers Check Out Review Websites.
Users come due to the fact that they have currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star score is the first thing customers see. Still, users focus on other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA consumers.
Source: Statista