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67% Of Customers Report Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
When customers have to select a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
72 Percent Of Clients Won't Take Action Unless They Check Out Some Reviews
Irrespective of how captivating your marketing is, you still need consumer reviews. There is no skirting around it. Consumers are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Consumers Could Spend 31 Percent More With A Business That Has Great Reviews
Pay attention to this fact. The better other users explain your product or service, the more money you can charge and consumer review stats reveal to us precisely just how much more.
Source: Martech Zone
Many Popular Products Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to client rating statistics, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
Visitors Reading Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. Therefore, buying choices are made quickly.
Online reviews are clearly convincing, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
77% Of Clients Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
Over Half Of Consumers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are clearly the more vocal ones.
Source: Statista
Software Application Reviews Impact Over 98% Of All Buyers
18% of software application buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
United States Buyers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
When people check out reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA clients.
Source: Statista
89% Of Consumers Browse A Companies Replies To Reviews
Not only do the majority of customers read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's buyers are smart and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Positive Reviews Motivate 68 Percent Of Customers To Choose A Local Business
Given that the large bulk of customers check out reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics reveal the general popularity of a website can only go so far.
Source: Review Trackers
73 Percent Of Customers Believe Client Reviews Are More Vital Than Star And Number Rankings
Online review statistics make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the stats appear more authentic which is what the prospective customers are looking for. Almost a 3rd of consumers say composed reviews are the only function that makes them believe the sites' reviews are pertinent and helpful.
Source: Fan and Fuel