Favorable Reviews Motivate 68 Percent Of Consumers To Use A Local Business

Considering that the large bulk of consumers read reviews, you'd want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of consumers, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also influence our purchasing preferences.

According to social reviews statistics, Facebook affects over half of users' purchase decisions.

Facebook reviews statistics expose that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they recognize the huge effect user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

US Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

When people check out reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA customers.

Source: Statista

Visitors Reading Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done faster. Buying choices are made quickly.

Online reviews are undoubtedly convincing, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews

Corresponding with your customers establishes trust. Even something easy like responding to their remarks and reviews can make them feel valued.

As you may expect, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

77% Of Customers Would Definitely Post A Review If They Were Asked

More than a 35% would submit a review to advise others about their customer experience and 24% would probably direct their review to the company itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium

95% Of Dissatisfied Customers Will Go Back To A Company If A Company Manages To Fix Problems Rapidly And Efficiently

Customers do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there's nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out many more reviews to get an idea of how business is really doing. Don't depend on that fact alone.

Source: Brightlocal

98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Website

Generally, 142 million consumers check out Yelp every month. If you have not declared your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

74% Of Regional Businesses Have At Least 1 Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Looking at online scores data, we found out that a company needs to have an average of 40 reviews before users "Award" it with a star.

Source: Brightlocal

89% Of Individuals Like To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile internet browser, people young and old prefer to read reviews on their mobile devices.

Source: Statista

88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management stats indicate a company's reputation does not affect simply the clients. Potential employees likewise look at rankings and take a look at reviews.

Source: Deloitte

89% Of Customers Browse A Companies Feedback To Reviews

Not only do a lot of clients check out the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal