64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated content has an unassailable influence on customers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been missing out on. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

89% Of Individuals Like To Read Reviews Using Their Smart Devices

Be it through an app or a mobile browser, customers choose to read reviews on their phones.

Source: Statista

72% Of Consumers Will Not Take Action Before They Read Some Reviews

Regardless of how tempting your marketing is, you still require customer reviews. There's no way around it. Clients are still willing to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star ranking is the first thing customers see. Still, users pay attention to other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States customers.

Source: Statista

The Typical Review Length Has Actually Gotten 65% Shorter Since 2010

Lately reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

89% Of Clients Read A Companies Feedback To Reviews

Not only do most clients read the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of clients, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews remain without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

Reviews have a huge effect on their decision when customers have to pick a solution provider.

Source: DemandGenReport

A Solitary Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated material can do miracles in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44 percent boost.

Source: RevLocal

74 Percent Of Local Businesses Have At A Minimum, One Google Review

One review is far from enough to enhance your site's SERP ranking.

Looking at online scores statistics, we found out that a business needs to have approximately 40 reviews before users "Award" it with a star.

Source: Brightlocal

A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Income

Businesses that treat clients fairly normally prosper, review websites help make certain of that.

Source: Statuslabs

53% Of Americans Consider Product Reviews And Scores As The Most Essential Part Of Online Shopping.

Today's consumers are smart and want the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats suggest a company's reputation doesn't impact just the consumers. Prospective employees also look at scores and read reviews.

Source: Deloitte

86% Of Consumers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you provide them an excellent experience.

Source: Brightlocal