The Majority Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a favorable experience, instead of a unfavorable or average one.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Probably Submit A Review

More than a 35% would post a review to educate others about their consumer encounter and 24% would rather direct their review to the business itself.

Over a 26% would want to post a review to help other individuals with their decision making process.

Source: Podium

30% Of Consumers Feel Favorable To A Company Which Reacts To Online Reviews

Corresponding with your clients creates trust. Even something as simple as reacting to their comments and reviews can make them feel valued.

As you may expect, customers who feel this way are ready to invest more money with a business.

Source: Statuslabs

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on just 2% of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two thirds of companies have great and awesome ratings. Only 5% of companies have a score below 3 stars.

Source: Brightlocal

83% Of All Younger Customers Were Asked To Post A Review Recently

Of those invited, 80% of customers did submit a review. In general, companies have actually asked 66% of all clients to leave a review on their business.

Source: Brightlocal

98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Site

Normally, 142 million customers check out Yelp monthly. This is as good a time as any if you haven't claimed your complimentary Yelp business page.

Source: RevLocal

If A Business Handles Problems Quickly And Efficiently, 95% Of Unhappy Customers Will Go Back To A Business

Customers don't anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star rating is the first thing consumers see. Still, users take notice of other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American customers.

Source: Statista

Google Represents 57.5% Of All Reviews Globally

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

89% Of Customers Read A Businesses Replies To Reviews

Not only do the majority of shoppers check out the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

86% Of Customers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you provide them a great experience.

Source: Brightlocal

90 Percent Of Users Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about impressions, right?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Customers anticipate to see some negative reviews.

Source: Capterra

91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review stats put customers' reviews as the most credible source of suggestions. Online reviews normally carry the exact same weight as advice from family and friends.

Source: Brightlocal

Since They Desire To Acquire An Item Or A Service And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Visit Review Sites.

Review sites are places that people go to get the truth about a product, service or business . Since they have already formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated material can do wonders in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44 percent boost.

Source: RevLocal

Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All

According to consumer review data, a massive 19% of consumers constantly trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista