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Reviews Posted On Twitter Can Help Increase Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
If They Were Asked, 77% Of Customers Would Likely Submit A Review
More than a 35% would do it to educate others about their client encounter and 24% would rather direct their review to the business itself.
Over a 26% would want to submit a review to help other people with their decision making process.
Source: Podium
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger people know the value of being informed. User-generated content has an indisputable effect on customers.
They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews
Pay attention to this fact. The better other users explain your product and services, the more cash you can charge and customer review stats show us exactly how much more.
Source: Martech Zone
73 Percent Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear individuals aren't pleased with scores alone.
Client reviews make the statistics appear more genuine which is what the potential clients are searching for. Nearly a third of customers state written reviews are the only function that makes them think the sites' reviews are useful and relevant.
Source: Fan and Fuel
If A Business Makes An Effort To Resolve Problems Quickly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Business
Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is absolutely nothing else a company can do to solve an issue, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Positive Reviews Encourage 68 Percent Of Consumers To Use A Local Business
Given that the vast majority of customers check out reviews, you would want yours to be appealing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
72 Percent Of Consumers Won't Take Action Unless They Check Out Some Reviews
Regardless of how alluring your marketing is, you still need client reviews. There's no skirting around it. Consumers are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All
According to consumer review data, a whopping 19% of customers always rely on online reviews and never a buy without reading reviews first.
Source: Statista
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review statistics put consumers' reviews as the most reliable source of suggestions. Online reviews typically carry the exact same weight as advice from family and friends.
Source: Brightlocal