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86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you give them a good experience.
Source: Brightlocal
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses
More youthful people know the value of being informed. User-generated content has an unassailable impact on customers.
If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been losing out on. Older people are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.
The share of clients, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal
Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase probability for a product with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
30% Of Clients Feel Positive About A Business Which Responds To Online Reviews
Keeping in touch with your consumers creates trust. Even something easy like reacting to their reviews and remarks can make them feel appreciated.
As you may expect, clients who feel this way are going to invest more cash with a company.
Source: Statuslabs
Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses really use them.
Although we now know why client reviews are so effective, a lot of businesses apparently do not.
Source: LsaInsider
American Consumers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
When individuals check out reviews, they concentrate on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US consumers.
Source: Statista
15% Of Clients Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of possible clients won't even consider working with a business they can't find viewpoints about.
Source: Statuslabs
83% Of All Young Buyers Were Asked To Give A Review Recently
Of those invited, 80% of clients did leave a review. In general, businesses have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Many Best Selling Items Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to customer rating stats, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
Users Checking Out Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. Therefore, buying decisions are made quickly.
Online reviews are clearly persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone