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Clients Checking Out Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, purchasing choices are made quickly.
Online reviews are clearly convincing, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
98% Of Yelp's Browsers Purchased From A Business They Found On The Site
Usually, 142 million consumers visit Yelp on a monthly basis. If you haven't claimed your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, agree that it increases their buying confidence.
Companies utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'always' or 'very frequently'.
Source: Trust You
67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
Reviews have a massive effect on their decision when consumers have to choose a solution provider.
Source: DemandGenReport
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
83% Of All Young People Were Asked To Leave A Review Recently
Of those invited, 80% of customers did submit a review. Overall, companies have asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
Reviews Posted On Twitter Can Help Improve Revenues By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Software Reviews Influence Over 98% Of All Purchasers
18% of software purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
74 Percent Of Regional Companies Have At Least 1 Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Taking a look at online scores data, we found out that a company needs to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of customers, who pay attention to the variety of reviews is presently at 46%.
Source: Brightlocal
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews data, 59% used online reviews to select a legal representative or a medical professional.
Younger people (age 18-35) are a lot more inclined to employ an expert based upon online reviews. Just 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Just 6% Of Customers Do Not Rely On Customer Reviews At All
According to client review data, a tremendous 19% of consumers always rely on online reviews and never ever a buy without reading reviews initially.
Source: Statista
Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of businesses really utilize them.
Although we now understand why client reviews are so powerful, a lot of businesses apparently do not.
Source: LsaInsider
83 Percent Of Clients Do Not Trust Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust advertisements choose to focus on clients' recommendations online.
Source: Statuslabs
53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of Online Shopping.
Today's shoppers are smart and desire the best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
53% Of Consumers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of customer reviews stay without a response. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers