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77% Of Clients Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
72% Of Customers Won't Take Action Before They Read Some Reviews
Irrespective of how tempting your marketing is, you still require client reviews. There is no other way around it. Customers are still happy to hear you out, but they trust other people more.
Source: My Testimonial Engine
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated content can do miracles in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal
The Average Review Word Count Has Become 65% Much Shorter Since 2010
As of late reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
73 Percent Of Customers Think Customer Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear people aren't pleased with scores alone.
Consumer reviews make the stats appear more genuine which is what the potential consumers are looking for. Almost a third of customers state composed reviews are the only function that makes them think the sites' reviews are helpful and relevant.
Source: Fan and Fuel
90% Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about first impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to purchase a brand-new vehicle and there are several models which fit your requirements. How do you choose the best one for you? Well, you read reviews.
With the help of other consumers, you quickly decide on a model that works for you. That's how favorable reviews transform customers into clients.
Source: Consumer Affairs
30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews
Keeping in touch with your clients creates trust. Even something like reacting to their reviews and comments can make them feel valued.
As you may anticipate, clients who feel this way are going to spend more cash with a business.
Source: Statuslabs
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.
Source: Statista
63.6% Of Consumers Visit Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats show the general appeal of a website can only go so far.
Source: Review Trackers
If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize A Service
This stat is among numerous that show the importance of online rankings. Now that news of client fulfillment travels this fast, keeping your customers delighted is more crucial than ever.
57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
Moreover, 11 percent looked only for services with an ideal five star ranking.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Clients
24% of US shoppers consider reviews as 'exceptionally influential'.
To show the value of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those same customers are also ready to accept slower shipping times for such items.
Source: Turntonetworks