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Only 6 Percent Of Customers Do Not Trust Client Reviews At All
According to customer review statistics, a tremendous 19 percent of consumers constantly rely on online reviews and never a purchase without reading reviews first.
Source: Statista
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses in fact utilize them.
Although we now understand why consumer reviews are so effective, the majority of businesses apparently don't.
Source: LsaInsider
74 Percent Of Local Companies Have At Least One Google Review
One review is far from adequate to improve your website's SERP ranking.
Taking a look at online scores stats, we learnt that a company requires to have approximately 40 reviews before people "Award" it with a star.
Source: Brightlocal
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone
More Than Half Of Consumers Won't Use An Organisation If It Has Less Than A 4 Star Ranking
This stat is among many that highlight the significance of online rankings. Now that news of client satisfaction travels this fast, keeping your consumers happy is more vital than ever.
57 percent of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
Additionally, 11% looked just for companies with a perfect five star ranking.
Source: Brightlocal
91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review stats put customers' reviews as the most reliable source of recommendations. Online reviews typically bring the very same weight as guidance from family and friends.
Source: Brightlocal
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews remain without a reply. That's too bad, since those companies are losing customers that way.
Source: Review Trackers
15% Of Buyers Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of possible clients will not even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs
83% Of Clients Don't Rely On Advertising
The traditional channels to reach customers aren't as influential as they used to be. Many users who no longer trust ads select to take notice of customers' suggestions online.
Source: Statuslabs
63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
These online review stats reveal the general appeal of a website can just go so far when it concerns trust.
Source: Review Trackers
30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews
Staying connected with your clients creates trust. Even something like reacting to their remarks and reviews can make them feel valued.
As you might anticipate, clients who feel this way are more willing to invest more cash with a company.
Source: Statuslabs