61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Overall 2 out of 3 companies have excellent and exceptional rankings. Just 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

91 Percent Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review statistics position clients' reviews as the most reliable source of suggestions. Online reviews typically bring the exact same weight as advice from loved ones.

Source: Brightlocal

72% Of Clients Won't Take Action Before They Read Some Reviews

Regardless of how eye-catching your marketing is, you still require client reviews. There is no other way around it. Customers are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out much more reviews to get a better idea of how business is really doing. Do not depend on that figure alone.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management statistics show a company's reputation doesn't impact just the clients. Potential employees also look at scores and read reviews.

Source: Deloitte

Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, people devote more than five times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

77% Of Customers Would Certainly Submit A Review If They Were Asked

More than a 35% would do it to inform others about their client encounter and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other people with their decision making process.

Source: Podium

89% Of Customers Prefer To Read Reviews On Their Smart Devices

Be it via an app or a mobile internet browser, consumers prefer to read reviews on their mobile devices.

Source: Statista

Google Accounts For 57.5% Of All Reviews World-wide

Google is in the lead here, followed by Facebook as a far-off second.

These the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of clients, who pay attention to the number of reviews is presently at 46%.

Source: Brightlocal

The Majority Of Consumers Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are clearly the more vocal ones.

Source: Statista

82 Percent Of Consumers Check Out Review Sites Because They Wish To Purchase A Product Or A Service And Wish To Get The Truth About The Businesses Products And Services.

Users come because they have already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

Over Half Of Consumers Won't Utilize A Company If It Has Less Than A 4 Star Rating

This stat is among lots of that highlight the significance of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your consumers happy is more crucial than ever.

57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked just for organizations with a perfect five star rating.

Source: Brightlocal

The Typical Review Word Count Has Gotten 65% Shorter Since 2010

Presently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.

Source: Review Trackers