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15% Of Users Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of prospective clients will not even consider doing business with a company they can't discover opinions about.
Source: Statuslabs
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two-thirds of businesses have excellent and great ratings. Only 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
Just 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies actually make use of them.
Although we now know why customer reviews are so effective, most businesses apparently don't.
Source: LsaInsider
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of consumers, who take note of the number of reviews is presently at 46 percent.
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website
Normally, 142 million customers visit Yelp on a monthly basis. This is as good a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to buy a brand-new vehicle and there are several models which fit your criteria. How do you select the best one for you? Well, you read online reviews.
With the help of other customers, you quickly select a model that works for you. That's how favorable reviews convert consumers into clients.
Source: Consumer Affairs
Half Of All Millennial's "Constantly" Read Online Reviews For Companies
More youthful people understand the value of being informed. User-generated material has an indisputable influence on customers.
They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Element
Stats reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
90% Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone
The Majority Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people prefer to comment if they had a positive experience, rather than a negative or average one.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also influence our buying preferences.
According to social reviews stats, Facebook affects over half of users' purchase choices.
Facebook reviews stats expose that four out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
If A Business Deals With Problems Quickly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Business
Consumers do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's consumers are wary and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat consumers honorably usually succeed, review sites help make certain of that.
Source: Statuslabs
89% Of Clients Prefer To Read Reviews Using Their Cell Phones
Be it through an app or a mobile web browser, customers choose to read reviews on their phones.
Source: Statista
Customers Could Spend 31% More With A Business That Has Fantastic Reviews
Take note of this fact. The more detailed other users explain your services or product, the more money you can charge and customer review statistics show us exactly just how much more.
Source: Martech Zone