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Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a new vehicle and there are several models which fit your criteria. How do you select the best one for you? Well, you read online reviews.
With the help of other customers, you quickly choose one that works for you. That's how favorable reviews transform consumers into customers.
Source: Consumer Affairs
73 Percent Of Consumers Think Client Reviews Are More Vital Than Star And Number Scores
Online review data make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the stats appear more genuine which is what the potential consumers are looking for. Nearly a 3rd of customers state composed reviews are the only function that makes them believe the sites' reviews are beneficial and appropriate.
Source: Fan and Fuel
Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review statistics show the purchase likelihood for a product with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
71% Of Millennials Browse Customer Reviews Of Expert Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to select a lawyer or a physician.
Younger people (age 18-35) are even more inclined to work with an expert based upon online reviews. Only 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful individuals understand the value of being informed. User-generated material has an indisputable impact on customers.
They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how good your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review data, people spend more than 5 times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
67% Of Customers Say Reviews Are A "Very Important" Factor When Picking A Solution Provider
Reviews have a huge effect on their decision when customers have to pick a solution provider.
Source: DemandGenReport
Reviews Posted On Twitter Can Help Grow Online Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
90% Of Users Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about first impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US buyers consider reviews as 'exceptionally influential'.
To show the value of online reviews and ratings, did you know that 81 percent of consumers will pay more for an item with reviews and those same consumers are also willing to accept slower shipping times for such items.
Source: Turntonetworks