67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

When clients have to choose a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

Visitors Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. Purchasing choices are made quickly.

Online reviews are undoubtedly convincing, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Data reveal that reviews were more effective than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

89% Of Customers Like To Read Reviews On Their Smartphones

Be it through an app or a mobile web browser, people young and old prefer to read reviews on their phones.

Source: Statista

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize A Company

This stat is one of many that show the value of online scores. Now that news of client complete satisfaction travels this quick, keeping your customers happy is more crucial than ever.

57% of customers have actually searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a perfect five star ranking.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management stats indicate a business's reputation doesn't affect simply the customers. Prospective team members also look at rankings and read reviews.

Source: Deloitte

53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of customer reviews go on without a reply. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select a doctor or a lawyer.

Younger people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.

Source: Thomson Reuters

53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.

Today's buyers are smart and desire the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.

Source: Statista

Just 6 Percent Of Consumers Don't Rely On Consumer Reviews At All

According to customer review stats, a tremendous 19% of customers always trust online reviews and never a make a purchase without reading reviews.

Source: Statista

72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews

Regardless of how alluring your marketing is, you still need consumer reviews. There is no other way around it. Clients are still happy to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

74 Percent Of Local Businesses Have At A Minimum, One Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online ratings stats, we found out that a company requires to have approximately 40 reviews before users "Award" it with a star.

Source: Brightlocal

83 Percent Of Clients Do Not Trust Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements select to take note of consumers' recommendations online.

Source: Statuslabs

52% Of Customers Rely On A Product More If It Has Negative Reviews Also

We already touched upon the positive and negative reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. People anticipate to see some unfavorable reviews.

Source: Capterra

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to purchase a brand-new automobile and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other consumers, you quickly choose a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, makers' descriptions are generally advertisements.

Source: Martech Zone

49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency also.

The share of clients, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review statistics, individuals devote more than 5 times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo