64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Shared On Twitter Can Help Boost Online Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Consumers Might Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The better other users describe your product and services, the more money you can charge and consumer review statistics show us precisely how much more.

Source: Martech Zone

The Average Review Length Has Become 65% Shorter Since 2010

These days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star score is the first thing consumers see. Still, users take notice of other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of United States customers.

Source: Statista

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends show people prefer to comment if they had a favorable experience, rather than a average or negative one.

Source: Brightlocal

70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out many more reviews to get an idea of how business is really doing. Don't depend on that fact alone.

Source: Brightlocal

Only 6% Of Customers Do Not Rely On Client Reviews At All

According to customer review statistics, a massive 19% of customers constantly trust online reviews and never ever a purchase without reading reviews first.

Source: Statista

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.

The share of customers, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews

Regardless of how appealing your marketing is, you still need customer reviews. There is no way around it. Clients are still willing to hear you out, but they trust other people more.

Source: My Testimonial Engine

A Solitary Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated content can do miracles in regards to conversions.

A single review can have an enormous effect on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44% boost.

Source: RevLocal

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Service

This stat is one of lots of that show the value of online rankings. Now that news of consumer fulfillment travels this fast, keeping your customers delighted is more important than ever.

57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked just for businesses with a best five star rating.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats suggest a business's reputation does not affect simply the customers. Prospective team members also look at ratings and read reviews.

Source: Deloitte

53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of client reviews stay without a reaction. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Website

Typically, 142 million customers check out Yelp each month. This is as excellent a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Staying connected with your customers develops trust. Even something like reacting to their remarks and reviews can make them feel appreciated.

As you may expect, clients who feel this way are ready to invest more cash with a company.

Source: Statuslabs

Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, individuals devote more than five times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo