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Negative Reviews Can Increase Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people devote more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of consumer reviews go on without a reaction. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
Reviews Shared On Twitter Can Boost Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
United States Buyers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
When people check out reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US consumers.
Source: Statista
The Typical Review Word Count Has Gotten 65% Shorter Since 2010
In the present day reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
72% Of Consumers Won't Take Action Unless They Check Out Some Reviews
No matter how attractive your marketing is, you still need consumer reviews. There's no skirting around it. Consumers are still willing to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
74% Of Regional Companies Have At Least One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Looking at online ratings stats, we discovered that a business needs to have a minimum of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to buy a brand-new automobile and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read online reviews.
With the help of other consumers, you quickly select one that works for you. That's how positive reviews transform consumers into customers.
Source: Consumer Affairs
Customers Could Invest 31 Percent More With A Business That Has Fantastic Reviews
Take note of this statistic. The better other users explain your services or product, the more cash you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
Visitors Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Buying choices are made quickly.
Online reviews are obviously convincing, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With men being twice as likely to be affected than ladies.
Reviews and ranking statistics reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
Over Half Of Consumers Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are unsurprisingly the more vocal ones.
Source: Statista
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use An Organisation
This stat is among lots of that illustrate the significance of online scores. Now that news of customer fulfillment travels this fast, keeping your clients pleased is more important than ever.
57% of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.
11 percent looked only for businesses with a best five star ranking.
Source: Brightlocal
77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months
Customers don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies ought to be continuously requesting reviews.
Source: Statuslabs