70 Percent Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people check out a lot more reviews to get an idea of how business is actually doing. Don't depend on that figure alone.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the negative and positive reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Consumers expect to see some unfavorable reviews.

Source: Capterra

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US shoppers consider reviews as 'very influential'.

To illustrate the significance of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those exact same clients are also willing to accept slower shipping times for such products.

Source: Turntonetworks

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the enormous impact user scores have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

Reviews Published On Twitter Can Help Grow Revenues By 6.46%

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

73 Percent Of Consumers Think Written Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear individuals aren't satisfied with scores alone.

Written reviews make the stats appear more authentic which is what the would-be customers are trying to find. Nearly a 3rd of consumers state written reviews are the only feature that makes them think the sites' reviews are useful and pertinent.

Source: Fan and Fuel

If A Company Deals With Issues Rapidly And Effectively, 95% Of Disappointed Customers Will Return To A Company

Clients do not anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is absolutely nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

63.6 Percent Of Customers Check Out Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics reveal the basic popularity of a website can just go so far.

Source: Review Trackers

Just 6 Percent Of Consumers Do Not Trust Consumer Reviews At All

According to client review statistics, a whopping 19% of customers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Majority Of Customers Will Not Use A Business If It Has Less Than A 4 Star Rating

This stat is among many that highlight the significance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your clients pleased is more crucial than ever.

57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for businesses with a perfect five star score.

Source: Brightlocal

The Typical Review Word Count Has Gotten 65% Shorter Since 2010

Currently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a medical professional or a lawyer.

Younger people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

74 Percent Of Local Companies Have At Least 1 Google Review

A single review is far from adequate to enhance your site's SERP ranking.

Looking at online ratings data, we learnt that a company requires to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

15 Percent Of Buyers Don't Trust Businesses Without Any Online Reviews

No trust means no interactions. 15% of potential clients won't even think about doing business with a company they can't find viewpoints about.

Source: Statuslabs

If They Were Asked, 77% Of Clients Would Most Likely Leave A Review

More than a 35% would leave a review to inform others about their customer experience and 24% would definitely direct their review to the company itself.

Over a 26% would want to submit a review to help other individuals with their choice making process.

Source: Podium

Customers Might Spend 31 Percent More With A Business That Has Great Reviews

Take note of this fact. The more detailed other users describe your product and services, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone