95% Of Unhappy Customers Will Go Back To A Company If A Company Deals With Problems Rapidly And Efficiently

Clients do not anticipate you to be perfect. They do expect you to fix things when they go wrong. If there's absolutely nothing else a business can do to solve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you offer them a good experience.

Source: Brightlocal

90% Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

70 Percent Of Customers Prefer To Discover A Business Through Posts And Reviews, Instead Of Advertisements

Advertisements are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

Users Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Buying decisions are made quickly.

Online reviews are undoubtedly convincing, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone

Just 6 Percent Of Consumers Do Not Trust Consumer Reviews At All

According to customer review data, a whopping 19% of consumers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider

When clients need to choose a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

83% Of All Young Buyers Were Invited To Post A Review Recently

Of those invited, 80% of customers did post a review. In general, businesses have actually asked 66% of all clients to submit a review on their business.

Source: Brightlocal

30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your clients establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are ready to spend more cash with a business.

Source: Statuslabs

72% Of Customers Will Not Take Action Before They Check Out Some Reviews

No matter how eye-catching your marketing is, you still need customer reviews. There is no way around it. Clients are still willing to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

77% Of Clients Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how great your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

89% Of Clients Want To Read Reviews On Their Smartphones

Be it by means of an app or a mobile browser, people choose to read reviews on their cell phones.

Source: Statista